Shipping Policy

1. Order Processing

  • Orders are processed within 1–3 business days after confirmation.
  • Orders are not processed or shipped on Sundays or public holidays.
  • You will receive a confirmation once your order is successfully placed.

2. Shipping Time

  • Delivery usually takes 3–7 business days, depending on your location.
  • Remote areas may require additional delivery time.

3. Shipping Charges

  • Shipping charges (if applicable) will be displayed at checkout.
  • Free shipping may be available on selected offers or order values.

4. Order Tracking

  • Once your order is shipped, a tracking ID/link will be shared via email or SMS.
  • You can use this to track your shipment in real time.

5. Delivery Delays

  • Delivery may be delayed due to unforeseen circumstances such as weather, logistics issues, or high order volumes.
  • In such cases, updates will be provided as soon as possible.

6. Incorrect Address

  • Please ensure your shipping details are accurate.
  • Orders with incorrect or incomplete addresses may be delayed or returned.
  • Re-shipping charges may apply in such cases.

7. Failed Delivery Attempts

  • Our courier partners may attempt delivery multiple times.
  • If the delivery is unsuccessful, the package may be returned.

8. Damaged Package

  • If the package appears damaged or tampered with, do not accept it.
  • Report the issue immediately with proof for quick resolution.

9. Contact for Support

  • For any shipping-related queries, you can reach out via customer support email.