Return & Refund Policy

We want you to be satisfied with your purchase. If you are not fully happy with your loose fit jeans, boot cut jeans, or shirts, you may request a return under the following conditions:

1. Return Eligibility

• Items must be returned within 7 days of delivery.
• Products must be unused, unwashed, and in original condition with all tags intact.
• Returns will not be accepted for items that show signs of wear, damage, or alteration.

2. Non-Returnable Items

• Products purchased on clearance or final sale are not eligible for return.
• Any item without original packaging or tags will not be accepted.

3. Return Process

• To initiate a return, contact customer support at Crugindia@gmail.com with your order details and reason for return.
• Once approved, instructions for return shipping will be provided.

4. Refund Policy

• Refunds will be processed after the returned item is received and inspected.
• Approved refunds will be issued to the original payment method within 5–7 business days.
• Shipping charges (if any) are non-refundable.

5. Exchange Policy

• Exchanges are allowed only for size issues or defective products, subject to stock availability.
• If the requested size is unavailable, a refund will be issued.

6. Damaged or Incorrect Items

• If you receive a defective or wrong product, report it within 48 hours of delivery with clear photos.
• A replacement or full refund will be provided after verification.

7. Return Shipping

• Customers may be responsible for return shipping costs unless the product is defective or incorrect.

For any assistance, reach out to customer support via email.